Privacy Policy

Cooperworks CV processes personal data in compliance with this privacy statement. For further information, questions or comments on our privacy policy, please contact us at [email protected]

Processing purposes

Cooperworks CV collects and processes customers' personal data for customer and order management purposes (including customer administration, tracking orders/deliveries, invoicing, solvency monitoring, profiling and sending marketing and personalised advertising).

Personal data is processed based on Article 6.1. Consent, required for the implementation of an agreement, required for the protection of our legitimate interest in entrepreneurship of the General Data Protection Act.

Transfer to third parties

Should this be necessary in order to achieve the stated objectives, the customer's personal data will be shared with other companies (of the Cooperworks CV group) within the European Economic Area that are directly or indirectly connected to Cooperworks CV or with any other partner of Cooperworks CV. Cooperworks CV guarantees that these recipients will take the necessary technical and organisational measures for the protection of personal data.

Retention period

Personal data processed for customer management will be stored for the time necessary to satisfy legal requirements (in terms of bookkeeping, among others).

Right to inspection, improvement, deletion, limitation, objection and transferability of personal data

The customer is at all times entitled to inspect their personal data and can correct it or have it corrected if it is incorrect or incomplete, have it removed, restrict its processing and object to the processing of personal data involving them based on Article 6.1 (e) or (f), including profiling based on these provisions. Furthermore, the customer is entitled to obtain a copy (in a structured, standard and mechanically readable form) of their personal details and to have said personal details forwarded to another company. In order to exercise the aforementioned rights, the customer is requested to:

  • Adjust the settings of their customer account; and/or
  • Send an e-mail to the following address: [email protected]
Direct marketing

The customer is entitled to object free of charge to the processing of their personal data aimed at marketing.

Complaints

The customer has the right to file a complaint with the Belgian Privacy Protection Commission (35 Rue de la Presse, 1000 Brussels - [email protected]).