MS Teams VoIP Solution

MS Teams Direct Routing

This feature connects MS Teams users to use “on-premises” telco lines or SIP trunks to make and receive calls.

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Direct Routing Advantages

  • Keep existing telephone numbers range.
  • Single interface for collaboration and calling.
  • Special numbers like 0800, pay numbers, international numbers.
  • New zonal Belgian numbers.
  • Calling, chat, and meetings in a single app. Reliable, feature-rich phone system.
  • Built on the Microsoft cloud.

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All-in-one Solution

  • Bring together calling, chat and meetings in an all-in-one app.
  • Quickly start a call from Teams, Outlook or your mobile device.
  • Collaborate in the Office apps within calls and meetings.
  • Work across Teams & Outlook seamlessly with unified contacts and calendars.

Call From Anywhere

  • One phone number across your computer, mobile & desk phone.
  • Turn a call into a group meeting without hanging up or re-dialing.
  • Add flexibility to meetings with a dial-in conferencing number.
  • Choose from a range of personal and shared devices built for Teams.

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Secure, reliable and rich calling

  • Enjoy cloud calling features such as consultative transfers, music on hold, call park, voicemail transcription and more.
  • Work as team with group call pickup, delegation, and shared line appearance.
  • Use built-in auto attendants and call queues, or easily connect to your favorite contact center software.
  • Improve uptime with built-in redundancy and load balancing delivered from Microsoft’s trusted cloud.

Streamline Management

  • Save time and money with a single provider for all your communications.
  • Easily add phone numbers and manage your phone system in the Microsoft 365 admin console.
  • Monitor and resolve performance issues with the call analytics and the quality dashboard.
  • Get dial tone your way with one of our calling plans

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Why Cooperworks?

Save time and money with a single provider for all your communications.
We can take care of the complete integration of the service; this consists of infrastructure (SBC, DNS records, SSL certificates, …) and services (Installation, configuration, MS licenses, …).
We have more than 15 years experience in VoIP and telephony and offer a Belgian solution.


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More Info

Contact us for a tailor-made offer that suits your business. Register to download the whitepaper.